Last Update: 6/1/2024 by Dan Stern, SWCA VP Information Security – version 2.1 2024
This policy describes the types of information SWCA, Incorporated, dba SWCA Environmental Consultants may collect from you or that you may provide when you visit the SWCA website SWCA.com (our “Website”), or submit information to SWCA as part of a job application, as well as information we may collect through our other business dealings, as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Policy Applies to Information We Collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
- In handling work on behalf of our clients.
- Information collected by a third party for SWCA business purposes.
- For marketing purposes.
- In applications for work at SWCA on this Website, and on other websites which send us applicant data.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website and/or to not share your information. By accessing or using this Website or by applying for work at SWCA, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website or your submission of an application for work after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Information We Collect and How We Collect It
Similar to other businesses in our industry, we collect, maintain and otherwise use various information in the course of conducting business. Business information used by the company includes certain information about third parties such as current clients and prospective clients. Examples of third party information include contact information for those third parties and for individual representatives of those third parties.
Confidentiality and Security
Any information that is subject to confidentiality or privacy obligations is maintained in accordance with those obligations. As part of that effort, reasonable security precautions are maintained as required by applicable obligations and otherwise determined to be appropriate. Subject to compliance with applicable confidentiality and privacy obligations, information may be shared in the ordinary course of business as determined to be necessary or appropriate. For example, information regarding client projects may be shared with subcontractors as necessary to perform services for the client. Information is subject to disclosure when required under applicable laws such as in the case of a court order.
Scope of Policies
This document applies to information regarding persons outside of our organization that is collected, maintained, and otherwise used by the company through online means (e.g., in connection with the website or through company email) and through offline means. This document is not intended to apply to company information regarding internal personnel or prospective internal personnel. Please note that in the case of third parties (e.g., any third party websites that may be referenced on the company’s site or elsewhere), the information practices of those third parties are governed by the information practices and privacy policies of those companies which we do not have control over or responsibility for.
Changes In Practices and Policies
As we strive to improve our practices, we may review our internal Privacy Policy periodically. We reserve the right to change this policy at any time and to notify you of those changes by posting an updated version of this policy.
Children Under the Age Of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we have received any information from or about a child under 16, please contact us by email at privacy [at] swca [dot] com (privacy[at]swca[dot]com).
Do Not Sell My Personal Information
Please be advised that SWCA does not and has not sold any personal information in the last 12 (twelve) months. Likewise, SWCA does not have future plans to sell personal information. However, SWCA respects and understands that you may still want to ensure your personal information is not sold. Therefore, if you would still like to proceed with a “do not sell my information” request, we ask that you kindly email privacy [at] swca [dot] com (privacy[at]swca[dot]com) and provide the following information:
- First and Last Name
- Email Address
- Address, City, State, Postal Code, Country
- Requested Action- Do not sell my information
Do Not Track / Opt-Out
Where practical, we provide opportunities to limit our use of information regarding individuals. For example, emails sent by the company for marketing purposes may include an automated online means to unsubscribe or otherwise opt out. Those emails may also include contact information that can be used for opt-out requests. Also, requests by individuals to limit use of their information can be submitted to us at privacy [at] swca [dot] com (privacy[at]swca[dot]com) or HRConfidential [at] swca [dot] com (HRConfidential[at]swca[dot]com).
Privacy Notice for California Residents
Effective Date: January 2020
Last Reviewed: June 2024
This Privacy Notice for California Residents supplements the information contained in our privacy policy above and applies solely to all visitors, users, and others who reside in the State of California (”consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.
Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/privacy-laws.
Alternative Access to Privacy Policies
The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) effective January 1, 2020; and all data privacy and laws in the jurisdictions in which it employs employees. Employees, emergency contacts, and beneficiaries with disabilities may access this notice in an alternative format by contacting Accommodations [at] swca [dot] com (Accommodations[at]swca[dot]com) or HRConfidential [at] swca [dot] com (HRConfidential[at]swca[dot]com) or by contacting 602-274-3831.
Information We Collect
Our website collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (”personal information”). In particular, our website has collected the following categories of personal information from its consumers within the last twelve (12) months:
We collect the following categories of personal information for the purposes described below:
- Name and contact information
Do Not Track / Access to Collected Data
You have the right to request that SWCA disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business purpose for collecting that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you (also called a data portability request).
Deletion Request
You have the right to request that SWCA delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
Deletion request may be denied where:
- The Identity of the requestor cannot be verified
- The information in the question was not collected by the business from the consumer
- An exception applies
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Access and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
- Completing the request form.
- Calling SWCA at (602) 274-3831
- Emailing SWCA at privacy [at] swca [dot] com (privacy[at]swca[dot]com)
- Or, by mail to SWCA Environmental Consultants, 20 E. Thomas Rd., Suite 1700, Phoenix, AZ 85012
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.
You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Personal Information Opt-Out and Opt-In Rights
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by emailing privacy [at] swca [dot] com (privacy[at]swca[dot]com).
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information. However, you may change your mind and opt back in to personal information at any time by emailing SWCA at privacy [at] swca [dot] com (privacy[at]swca[dot]com).
We will only use personal information provided in an opt-out request to review and comply with the request.
Compliance with General Data Protection Regulation (GDPR) (European Parliament, 2018-)
What data do we collect?
Our Company collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- In email, text, and other electronic messages between you and this Website.
- In handling work on behalf of our clients.
- Information collected by a third party for SWCA business purposes.
- For marketing purposes.
- In applications for work at SWCA.
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Voluntarily apply for work at SWCA.
- Use or view our website via your browser’s cookies.
- Subscribe to email marketing
- Use our services, at trade shows, meetings, seminars, webinars, in surveys or at other events; or at other events;
Our Company may also receive your data indirectly from the following sources:
- Conference and trade show attendance lists
- Social media sites like Facebook, Instagram, YouTube, and LinkedIn
How will we use your data?
Our Company collects your data so that we can:
- Process your order and manage your account.
- Send you information about products and services of ours that we think you might like.
- Send you invitations to special events.
- See when interacting with us, including through social media, or comments and opinions you provide to us such as when you post on message boards, blogs or complete an online form.
- Measure effectiveness of advertising by understanding the actions people take on our website and social media platforms.
- Enable better targeting.
- Interact with you about the potential of hiring you for work, if you applied for work.
If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data in various secure on-premise and cloud storage locations.
Our Company will keep your data until we deem it no longer relevant. When we elect to delete your data, it is securely destroyed following NIST & ISO best practices.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by either:
- Calling SWCA at (602) 274-3831
- Emailing SWCA at privacy [at] swca [dot] com (privacy[at]swca[dot]com)
- Or, by mail to SWCA Environmental Consultants, 20 E. Thomas Rd., Suite 1700, Phoenix, AZ 85012
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
- To keep you signed in;
- To understand how you use our website;
- To provide requested services to you;
- To provide you with useful content;
- To offer, operate, evaluate and improve our services and our business;
- To provide you with requested information;
- To facilitate your movement through our websites;
- To do a better job of advertising and marketing our services (subject to your consent where required by applicable law);
- To advertise and market products and services (subject to your consent where required by applicable law);
- In connection with our security and compliance programs;
- To comply with law;
- To enforce the terms governing our services and website;
- To administer our website;
- To communicate with you, which may include sending you marketing information, product recommendations and other non-transactional communications (e.g., marketing newsletters, information about our services, news or events) about us, our affiliates and partners;
- To target current or prospective customers with our services through online advertisements served on third-party sites by third-party vendors, such as Google (subject to your consent where required by applicable law);
- To assist us in offering you a personalized experience or otherwise tailor our services to you (for example, in order to provide you with specific resources applicable to your industry);
- In connection with sale, merger, acquisition or corporate reorganization; and
- As otherwise described in this privacy notice and any additional policies linked or referenced herein.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Necessary – Our Company uses these cookies to enable the basic features of this site, such as providing secure log-in or adjusting consent preferences. These cookies do not store any personally identifiable data.
- Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
- Analytics – Analytical cookies are used to understand how visitors interact with our site and to provide information on metrics such as the number of visitors, traffic source, etc.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on June 1, 2024.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by either:
- Calling SWCA at (602) 274-3831
- Emailing SWCA at privacy [at] swca [dot] com (privacy[at]swca[dot]com)
- Or, by mail to SWCA Environmental Consultants, 20 E. Thomas Rd., Suite 1700, Phoenix, AZ 85012
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the European Data Protection Supervisor, https://edps.europa.eu/data-protection/our-role-supervisor/complaints/edps-complaint-form_en.
Contact Information
If you have any questions or comments about this notice, the ways in which SWCA collects and uses your information described herein, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
- Phone: (602) 274-3831
- Website: www.SWCA.com
- Email: privacy [at] swca [dot] com (privacy[at]swca[dot]com)
- Postal Address: SWCA Environmental Consultants, 20 E. Thomas Rd., Suite 1700, Phoenix, AZ 85012
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored according to industry best practices for security.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or through a third-party job application website. Any transmission of personal information is at your own risk.
We are not responsible for circumvention of any privacy settings or security measures contained on the Website or on a third-party job application website.